Frequently Asked Questions

  • What are the Continuous Improvement and Quality Programs NAI has in place?

    We have Kaizen and Lean Teams at each site.  We have (3) Six Sigma Black belts, (3) Green...

    We have Kaizen and Lean Teams at each site.  We have (3) Six Sigma Black belts, (3) Green Belts, and (5) Lean Experts available to support such initiatives in our operations and business processes. A Complete Strategy of Lean Implementation and Development is in place including different time frames.

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  • What is NAI’s position in the industry?

    We are focused on providing the highest quality service to our customers that enables...

    We are focused on providing the highest quality service to our customers that enables their individual success. This philosophy is facilitated by our commitment to develop products and services that drive revenue for our customers while enabling them to reduce overall capital and operational expenses.

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  • Describe NAI’s Sourcing Capability.

    NAI has a global sourcing team that consists of individuals in the US, Mexico, and Asia....

    NAI has a global sourcing team that consists of individuals in the US, Mexico, and Asia.  They work closely with Engineering and Design to ensure all alternate proposals meet the customer's fit form and function. Through reverse engineering practices we are able to offer our customer's equivalent and compliant alternate components, at a reduced cost and maintain the expected levels of quality.  We offer sourcing capabilities on the majority of wires, cables, connectors, electromechanical components and wire accessory products.

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  • What is NAI’s design capability?

    NAI has complete design capabilities for wiring harnesses, cable assemblies, connectors,...

    NAI has complete design capabilities for wiring harnesses, cable assemblies, connectors, and fiber optic cables for telecom, aerospace, industrial, and medical applications. We always design for manufacturability, significantly reducing costs and the potential for quality issues. We also have proprietary processes for bonding over-molds to the cable jacket substrate and for near bubble-free fiber optic cable connections.

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  • What is the best way to contact NAI?

    Call NAI Customer Service at (480) 556-6066 ext. 2450 or info@nai-group.com.

    Call NAI Customer Service at (480) 556-6066 ext. 2450 or info@nai-group.com.

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  • What quality certifications does NAI hold?

    NAI is ISO 13485: 2003, ISO 9001:2000, TL9000, & AS 9100 registered in Suzhou and...

    NAI is ISO 13485: 2003, ISO 9001:2000, TL9000, & AS 9100 registered in Suzhou and Hermosillo. We are also NADCAP accredited with Merit Status for Electronics Cable and Wire Harnesses in Suzhou.

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  • How long has NAI been in business?

    NAI was incorporated in 1993 and has been in business 21 years.

    NAI was incorporated in 1993 and has been in business 21 years.

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  • Where are NAI’s manufacturing facilities?

    NAI has two manufacturing facilities in Hermosillo, Mexico and one in Suzhou, China as...

    NAI has two manufacturing facilities in Hermosillo, Mexico and one in Suzhou, China as well as a distribution center in Nogales, Arizona.

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